pbx.lu

Set up a professional phone system in under 15 minutes. No IT team required. Just pick your numbers, configure your flows, and start calling.

Book a Demo → · See how it works →

Trusted by forward-thinking companies

Luxair · BIL · Clearstream · SES · Cactus · Deloitte LU

Four steps. Fifteen minutes. You're live.

We designed pbx.lu so that anyone — yes, even the person who still prints emails — can set up a professional phone system.

1. Pick your numbers

Choose local Luxembourg (+352), Belgian (+32), German (+49), or international numbers.

Already have a number? Port your existing numbers for free — keep the number your customers already know.

2. Add your co-workers

Give each employee a phone line or group them by team. Import from CSV or add them one by one.

3. Configure your phone line

Create with a few clicks, greeting message, set your business hours and automate the ring groups — all from your browser.

4. Start calling

Install on your device — pbx.lu works on any device: web, mobile, desktop app, or your existing desk phones. Your team is ready to take calls right away.

Everything you need. Ready to go in clicks.

Professional features that usually require VoIP engineers to configure — available in pbx.lu and fully manageable by anyone on your team.

📊 Analytics

Real-time dashboard and reports with statistics showing company call volume, waiting times, employees talk time and missed calls.

⚙️ Smart Line Automation

Route calls by time, team, language, or custom rules. Set up greetings menus, voicemails, ring groups, and failover paths with our clickable wizard.

🎙️ Call Recording & Transcription

Record calls for training, compliance or simply practical reasons for your team. GDPR-ready with automatic consent prompts and secured on EU storage servers.

🔗 Bring Your CRM

Connect with Odoo, HubSpot, Zoho, and 40+ tools. Screen pops, click-to-call, and automatic logging of your conversations straight into your database.

📱 Your Team is Mobile

No matter if a team member is on the road, working from home or sitting at a desk — we have an app for all needs. Web, iOS, Android, and desktop — one account, every device.

Built for how your business actually works.

Whether you're a freelancer, 5-person law firm or a 200-seat customer service team, pbx.lu adapts to your workflow in minutes with a few clicks.

The office that wants to sound professional and automate its phone calls.

You don't need a telecom engineer on staff. With pbx.lu, your office manager can set up the entire phone system during lunch break — and change it anytime.

✅ Auto-attendant greets callers professionally

✅ Business hours routing to mobile after 6pm

✅ Voicemail-to-email for never missing a message

✅ Conference bridge for client calls

Why to use pbx.lu

Feature	pbx.lu	Traditional PBX	Other Cloud
⚡ Setup in under 15 min	✅	❌	🟡
☁️ No hardware investment	✅	❌	✅
🇪🇺 EU-hosted & GDPR	✅	🟡	🟡
📞 Luxembourg numbers (+352)	✅	✅	🟡
🖥️ Self-service admin portal	✅	❌	✅
💰 Transparent pricing	✅	❌	🟡
🇱🇺🇩🇪🇫🇷🇬🇧 Multilingual support	✅	🟡	❌

What people say

"We switched from a legacy Mitel system and the difference is night and day. Our receptionist configured the entire call flow herself — no IT ticket needed."

Sophie M. — Office Manager · Luxembourg City

"As an IT lead managing 4 offices, I love that everything is in one dashboard. The API integrates cleanly with our Salesforce instance."

Thomas R. — IT Manager · Brussels

"The multilingual IVR was the dealbreaker for us. Our clients call in French, German, or English and get routed perfectly every time."

Marc W. — Managing Director · Geneva

Quick answers to common questions

Can I keep my existing phone numbers?

Yes. We handle the full number porting process for Luxembourg (+352), Belgian, Swiss, and most EU numbers. The transfer typically takes 5–10 business days, and there's zero downtime during the switch.

Do I need special hardware?

No. pbx.lu works with any device — your browser, a desktop app, your mobile phone, or standard SIP-compatible desk phones if you prefer physical handsets.

Where is my data hosted?

All data is hosted on EU-based infrastructure, fully compliant with GDPR and Luxembourg data protection regulations. We never store voice data outside the European Union.

How is pricing structured?

Simple per-user, per-month pricing with no hidden fees. Includes unlimited internal calls, a generous external calling bundle, and all features — no tiered feature gating.

Can I manage it myself?

pbx.lu is designed for non-technical users. Our visual admin panel lets anyone add users, change call flows, and manage settings without any technical knowledge.

What support do you offer?

24/7 support in English, French, and German via phone, email, and live chat. We also offer optional on-site setup assistance across Luxembourg, Belgium, and Switzerland.

Ready to simplify your business phones?

Book a 15-minute demo. We'll show you exactly how your business would work on pbx.lu — with your actual use case.

Book a Demo → · Or call us: +352 XX XX XX

No credit card · No commitment · 15-minute setup

PBX

FAQ